About Us- Overview
New India Assurance Co.Ltd., today, is a 100 % Govt.Owned Multinational General Insurance company operating in 22 countries and headquartered at Mumbai, India. Our global business crossed Rs. 22279 Cr.Founded by Sir Dorabji Tata in 1919,Premium Globally recording a PAT of Rs. 1008 Cr . Growth of 21.27%.Net worth including fair value Rs. 34716 Cr. Investments at Market value Rs.53009 Cr. & Asset base Rs.69173 Cr. in 2016-17.We are the only direct insurer in India rated A-(Excellent – Stable outlook) by AM Best."CRISIL has reaffirmed its ' AAA/STABLE 'rating on The New India Assurance Company Limited indicating that the company has the Highest degree of Financial strength to honor its Policyholders obligations"
We have been leading the market, apart from premium, in reserves & net worth for many years. In 2012-13, we also have recorded the highest profit in India among all general insurers. Our Indian operations, today span across all territories through 2097 offices, including more than 1041 micro offices. We have 19,000 employees and around 50,000 tied agents providing insurance services to our customers. We have over 160 products catering to almost all segments of general insurance business. We have provided cover to Petrochemical, oil & energy industries, power & steel plants, aviation fleets, satellites, large projects & infrastructures, SMEs and are present in all forms of commercial sector. Our retail business is offered through commercial & personal lines of business and we also have range of products in rural, social sector & micro insurance segments. We operate through many B2B avenues including bancassurance, motor vehicle manufacturers and dealers, MFI & NGOs, Common Service Centers & through affinity programmes with corporates & brokers. We also have significant participation in government run mass insurance schemes.
New India Assurance is on a robust core insurance platform, with a central data base and have an integrated grievance management system synchronized with that of the regulator. Our Customer Care department is positioned at all Regional offices. We offer multiple options for the customers to renew the policies and have put in place SMS & E Mail alerts and information at various trigger points. Our Indian operations have earned many awards & recognitions in 12- 13 and it continues in current year as well.
The Company’s foreign operations have commenced decades back and today it operates in 22 countries through subsidiaries, agency operations, direct branches and associate companies. In addition, New India has also equity participation in Insurance companies in Singapore, Kenya, Saudi Arabia & Jordan. London Branch has been in operations for past 95 years and has a desk at Lloyds and operations in many countries like Japan, Mauritius etc are more than 50 years old. We have a subsidiary company in Trinidad & Tobago, New India Assurance Co Ltd, Port of Spain and another in Nigeria, Prestige Assurance Plc, based out of Lagos. We have equity participation in Kenindia Assurance Co Ltd, Nairobi, WAFA Insurance (SICCI) in Saudi Arabia, India International Insurance Pte. Ltd in Singapore and Asian Reinsurance Corporation, Bangkok.
We are the co promoters of Agriculture Insurance Company of India & GIC Housing Finance Ltd. We are also in the process of setting up a common TPA in the Health insurance support services segment jointly, with other Government owned insurers.